We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
For changes like quantity or items, contact us before processing; fees may apply for late requests.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Yes, add gift wrapping for a small fee at checkout and include any special instructions.

[Reliability / Authenticity / Warranty] Are toys certified safe?
All toys meet safety standards like ASTM and CE; authenticity guaranteed from reputable brands.

[Security / Payment / Privacy / Packaging] How do you package sensitive items?
Items are packaged discreetly in plain boxes to protect privacy and prevent damage during transit.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)