We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] What if I need to cancel after shipping?
Post-shipment cancellations aren't possible; opt for return once received.

[Gift / Personalization / Special Requests] Do you handle special requests?
Yes, add notes at checkout; we'll accommodate if feasible without extra cost.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, select express options at checkout for 2-3 day delivery, additional fees apply.

[After-sales / Returns / Refunds / Exchange] When is a refund issued?
Refunds process within 5-10 business days after return approval and receipt.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)