We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, we ship to most countries with varying ETAs; duties may apply.

[After-sales / Returns / Refunds / Exchange] What if the product is defective?
Defective items qualify for free returns and exchanges within 30 days; include photos.

[Reliability / Authenticity / Warranty] Is your equipment guaranteed authentic?
We sell only genuine products from verified suppliers with authenticity certificates where applicable.

[Security / Payment / Privacy / Packaging] What payment methods do you accept?
We accept credit cards, PayPal, and Apple Pay, all processed securely.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)