We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
We'll notify you if it's back in stock or suggest alternatives. Pre-order for future availability.

[Customer Service / Contact / Support] What are your support hours?
Support is available Monday-Friday, 9 AM to 6 PM EST via chat and email. Phone support 10 AM-5 PM.

[Order Modification / Cancellation] Can I change my shipping address?
Modifications are possible before shipment. Log in to your account or contact us immediately.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options on the product page and provide details at checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)