We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] Can I cancel my order?
Orders can be canceled within 1 hour of placement if not yet shipped. Log in to manage.

[Gift / Personalization / Special Requests] Can I add a gift message?
Yes, select the gift option at checkout and enter your message. Wrapping available for extra fee.

[Shipping / Delivery / ETA / Tracking] How to track my delivery?
After shipment, you'll receive a tracking number via email. Use it on our site or carrier's portal.

[After-sales / Returns / Refunds / Exchange] How do exchanges work?
Request an exchange within 30 days. Provide order details; new item ships after return receipt.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)