We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Reliability / Authenticity / Warranty] Are your products authentic?
We source only from authorized suppliers and guarantee 100% authenticity.

[Security / Payment / Privacy / Packaging] What packaging do you use?
Items are shipped in discreet, secure packaging to protect privacy and prevent damage.

[Account / Membership / Login Issues] What if I forgot my password?
Click 'Forgot Password' on the login page and follow the reset link sent to your email.

[Promotions / Discounts / Coupons] Are there any current promotions?
Check the homepage for ongoing sales; subscribe to our newsletter for exclusive deals.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)