We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Promotions / Discounts / Coupons] Do coupons expire?
Yes, check the coupon terms for expiration dates; unused codes won't apply after.

[Account / Membership / Login Issues] How do I join the membership program?
Sign up during registration or via your account settings for loyalty benefits.

[Product Availability / Stock / Pre-orders] Are pre-orders guaranteed?
Pre-orders are secured upon payment; delivery dates are estimated based on supplier info.

[Customer Service / Contact / Support] Can I request a callback?
Yes, submit a callback request through the contact form with your preferred time.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)